Cancellation Policy

Cancellation Depends on the Property

  • When it comes to cancellation, we aim to remain flexible because we understand life happens.

  • In the case where you need to cancel, contact us directly.

  • You can also cancel your reservation through your booking platform, but reaching out to us directly ensures a more personalized and swift response.

  • Our team is here to assist you and provide flexible options, including rebooking for a future date or offering alternative solutions.

  • We will also issue refunds depending on the situation that we discuss.

  • In most cases, we will have a short cancellation policy listed in the description of the property you booked on the platform you used. Make sure to read through it.

By contacting us directly, you allow us to understand your specific situation and provide the most accommodating solution possible. We value your business and aim to make the cancellation process as seamless as possible.

Smoking Policy

No Smoking Allowed

  • Smoking of any kind is strictly prohibited in all areas of our rental properties. This includes but is not limited to:

    • Cigarettes

    • Cigars

    • Electronic cigarettes (vapes)

    • Marijuana (weed)

    • Other smoking devices or substances

Violation and Penalties

  • Violation of this policy will result in a cleaning fee of $200-300 to cover the cost of restoring the property to a smoke-free condition using an ozone machine.

  • Guests found violating this policy may also be subject to additional fines or penalties as outlined in their rental agreement.

We strive to maintain a high standard of cleanliness and comfort for all our guests. By adhering to this no smoking policy, you help us ensure a pleasant experience for everyone who stays at our properties.

Large Events Policy

No Parties or Large Gatherings Allowed

  • Parties or large gatherings are not permitted in any of our rental properties.

  • This policy applies to both indoor and outdoor spaces within the rental property.

  1. Guest Limits

    • Each property has a maximum occupancy limit, which must be adhered to at all times. The limit is specified in the property listing and booking confirmation. Please list the exact number of guests.

  2. Noise and Disturbances

    • Excessive noise and disturbances are strictly prohibited. Quiet hours are from 10 PM to 8 AM, and guests are expected to respect the peace and quiet of the neighborhood at all times.

  3. Fines and Penalties

    • Violation of this policy will result in a fine.

    • Additional charges may apply for any damages or excessive cleaning required as a result of a party or large gathering.

We understand that our guests may want to celebrate special occasions during their stay. However, our primary responsibility is to ensure a safe and enjoyable experience for everyone. By adhering to this policy, you help us maintain a high standard of comfort and security for all our guests.

Pets Policy

Service Animals are Always Welcome

  • Please inform us in advance if you will be bringing a service animal so we can ensure your stay is as comfortable as possible.

  • Pets Not Actively Allowed

    • Generally, pets are not allowed in our rental properties to maintain a clean and allergy-free environment for all guests.

    • Exceptions may be made on a case-by-case basis.

  • Contact Us for Pet Accommodations

    • If you must bring a pet, please contact us directly before booking.

    • We will work with you to understand your needs and see if we can accommodate your pet while maintaining our property standards.

Pet Fees and Responsibilities

  • If an exception is made, a pet fee may apply to cover additional cleaning and maintenance costs.

  • Guests are responsible for ensuring their pets do not cause damage or disturbances.

  • Any damages caused by pets will be the responsibility of the guest and may result in additional charges.

    • Unapproved pets found on the property may result in immediate eviction without a refund.

Our goal is to provide a clean, safe, and comfortable environment for all our guests. By adhering to this pet policy, you help us maintain these standards.